Etech’s world facilities – Onshore, Nearshore, and Offshore, have the abilities to personalize the solution that greatest in shape all of your current wants. With Etech’s world outreach, Etech is usually accessible to assist your clients and produce steady Extraordinary encounters.
a bunch of devoted leaders in the Get hold of Heart business that are enthusiastic about making a outstanding difference for our
About us Etech provides upcoming-era BPO methods. a worldwide minority-owned business, Etech has made and trademarked how to turn your data into strategic insights. Leveraging the strength of synthetic plus human intelligence Etech enhances training and coaching to center on crucial behaviors making improved purchaser activities and shareholder value. Etech introduced in 2003 with only 400 workforce and only one Call Heart in Nacogdoches, Texas.
Etech is an omnichannel shopper engagement alternatives supplier for a lot of the world’s foremost and most respected models. The encounter Etech has attained throughout an array of company verticals lets us to constantly provide Extraordinary, particular buyer encounters.
find out more everyday living At Etech Etech thinks in Performing tricky and playing difficult and strives to make staff feel empowered and confident in The task They're undertaking.
At QEval, we’re dedicated to serving to Speak to centers boost their general performance by way of clear, actionable insights. Our effectiveness analytics reports offer you a in-depth breakdown of agent functions, client interactions, and operational bottlenecks, so you can make informed selections that bring about measurable enhancements. With QEval, you don’t just get reviews—you receive the resources and suggestions to act on them.
Etech’s innovative engineering methods and seasoned leaders realize your small business wants and realize the strategic insights your brand really should push outcomes.
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The mix of treatment, belief and energy introduced to the enterprise is what would make the tradition at Etech exceptional. Our CEO often claims, “If we deal with our men and women, the quantities will take care of them selves.”
maximizing your Make contact with Centre’s effectiveness doesn’t need to be challenging. With QEval College, you’ll attain entry to crucial instruments and teaching that present accurate, measurable advancements in agent overall performance.
satisfy Malisha, a shining star on our customer care team! From tackling jobs to experiencing get more info enjoyable workforce functions, Malisha knows how to keep the equilibrium amongst get the job done and Enjoy. Her good Frame of mind and staff spirit make her a Pleasure to work with.
A group of devoted leaders in the contact center market who will be passionate about earning a amazing difference for our
Listed here are just a few key attributes of what we provide: ✅ in depth insights into agent overall performance by means of thorough analytics